1. | Dec 5, 2013

Dale,Thanks for the very thoughtful coemnmt. Your points are outstanding and are reflective of real-life experience! Lean leaders should take note of what you have shared. I know I have.Similar to the phenomena of (not) giving up prematurely on the 5 whys, we need to have the stamina to follow through on our open-ended questions with those whom we are mentoring. It's about both getting to effective problem-solving AND developing people.Best regards,Mark